![]() ![]() For Fixed Policy products, customers are required to move to the latest service pack to remain in support. ![]() When a product reaches the end of the extended support phase, the product has reached the end of support. When a product reaches the end of the mainstream support phase, customers will no longer be able to receive non-security updates or make requests to change product design and features. These products typically have 5 years of mainstream support followed by 5 years of extended support (exceptions may apply). Product governed by the Fixed Policy will have published end of support dates at the time of launch. Products and services will provide a minimum of 12 months' notice prior to retirement.įixed Policy. Customers must take the latest update to remain supported. Product governed by the Modern Policy follow a continuous support and servicing model. Most commercial products and services are governed by either the Fixed Policy or the Modern Policy, which determines support and servicing timelines. Paid programs may be available for applicable products. Customers are encouraged to migrate to the latest version of the product or service. Once a product reaches the end of support, or a service retires, there will be no new security updates, non-security updates, or assisted support. If you need technical support, visit the Microsoft Support website. If you have any questions regarding support for a product, please contact your Microsoft Account Representative. ![]() Please go here to search for your product's lifecycle.įor a comprehensive list of Microsoft products and their lifecycle policy timelines, including migration options, please visit the Microsoft Product Lifecycle Search page. ![]()
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